Claymore Ballroom

The hotel features a series of sky terraces across its signature tropical forest, beach, garden, and cloud themes on different floors. These outdoor terraces offer a distinctive open-air setting for cocktail receptions, social events, and corporate networking evenings. Each terrace carries its own botanical character, giving event planners a range of atmospheric outdoor options within a single property.

Pan Pacific Orchard supports events from small executive gatherings in its meeting rooms to larger receptions across its terrace and ballroom spaces. Capacity figures vary by space and setup format — banquet, theatre, cocktail, or classroom — so planners are encouraged to submit a detailed enquiry via the Spalba listing to receive configuration-specific headcount recommendations aligned to their event type.

Pan Pacific Orchard operates a fully in-house food and beverage programme for events, with culinary offerings managed by the hotel's kitchen team. The hotel's dining outlets include Mosella, which focuses on contemporary cuisine. Menus for events can be tailored to dietary requirements including vegetarian options. Catering arrangements and menu customisation for this upscale Singapore hotel conference venue can be confirmed through a direct Spalba enquiry.

Pan Pacific Orchard's meeting and event spaces are equipped with professional audio-visual infrastructure including projection systems, screens, and sound systems. High-speed Wi-Fi connectivity is available across event areas to support hybrid and fully digital meeting formats. The hotel's events team coordinates technical setup and support. Planners requiring specific AV configurations are advised to detail requirements at the time of enquiry to confirm available equipment.

Pan Pacific Orchard reopened in 2023 following a full redevelopment and houses 342 rooms and suites across its redesigned tower. Room categories include Terrace rooms with private outdoor access, as well as suites. This residential inventory makes the hotel well-suited for multi-day conferences and residential retreats where delegates require on-site accommodation alongside their event programme.

Pan Pacific Orchard is located on Orchard Boulevard in Singapore's Orchard Road corridor, approximately 20 to 25 kilometres from Singapore Changi Airport depending on route and traffic conditions. The Orchard Road district provides direct access to the Central Business District, which is reachable in under 15 minutes by MRT. Its central position makes the hotel a practical choice for an Orchard Road business hotel event.

Orchard MRT station, served by both the North-South Line and the Thomson-East Coast Line, is the nearest station to Pan Pacific Orchard and is within a short walking distance of the hotel. The Thomson-East Coast Line also connects directly to key Singapore districts including Gardens by the Bay and Marina Bay, improving accessibility for delegates arriving from multiple parts of the city.

Pan Pacific Orchard provides parking access for guests and event attendees. Valet parking services are available at the hotel's entrance. Given the hotel's Orchard Road location, public car parks in the surrounding Orchard district also offer supplementary parking options for large-scale events with high vehicle volumes. Specific parking allocation for events can be coordinated with the hotel's events team at the planning stage.

For peak periods including year-end festive season, Chinese New Year, and major Singapore MICE calendar dates, booking Pan Pacific Orchard well in advance — ideally six to twelve months ahead — is strongly recommended given the hotel's high occupancy profile as a sought-after Singapore luxury events hotel. Submitting an enquiry through Spalba is the fastest way to check live availability and initiate a hold on preferred dates.

Planners can submit a detailed event enquiry directly through the Pan Pacific Orchard listing on Spalba at spalba.com. The enquiry form captures event type, preferred dates, expected guest count, and special requirements. Once submitted, the hotel's events sales team responds to confirm availability, share tailored packages, and move the booking through the proposal and contracting stages.

Cancellation and rebooking policies at Pan Pacific Orchard are governed by the hotel's event contracts, which are typically negotiated at the time of booking and may vary based on event size, season, and advance notice provided. Planners are advised to review cancellation terms carefully during the contracting stage. Specific policy details can be requested when engaging the events team through a Spalba enquiry.

Pan Pacific Orchard offers dedicated event planning assistance for weddings through its in-house events team, which coordinates across catering, décor logistics, and operational scheduling. The hotel's signature terrace levels provide distinctive tropical settings for wedding receptions and solemnisations, making it a notable Orchard Road wedding hotel option in Singapore. Couples can initiate wedding enquiries directly through the Spalba listing to receive bespoke proposals.

Pan Pacific Orchard's combination of 342 guest rooms and meeting and event spaces across multiple floors makes it capable of hosting multi-day MICE programmes that require both residential accommodation and conference facilities. The hotel's infrastructure supports plenary sessions, breakout meetings, and networking functions. Corporate groups can request a full MICE package proposal through Spalba, including room block allocation and delegate day rates.

As a registered business entity operating within Singapore's GST framework, Pan Pacific Orchard issues formal tax invoices for event bookings, which comply with Singapore's Goods and Services Tax requirements. Corporate bookers requiring invoices addressed to specific company entities or with purchase order references should communicate billing requirements to the hotel's events finance team during the contracting stage to ensure documentation is prepared correctly.