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The property offers a dedicated ballroom along with several flexible meeting and pre-function spaces that can be arranged in theatre, banquet, classroom, and U-shape formats. Each space is equipped with professional audiovisual infrastructure and can be customised with branded or thematic décor. Planners can explore the full breakdown of hall names, individual capacities, and floor plans directly on the Spalba listing for this property.

The hotel provides outdoor event areas suited for cocktail receptions and pre-function gatherings, complementing its indoor ballroom and conference facilities. These spaces are weather-dependent and typically set up with temporary structures or canopies for seasonal events. For precise outdoor capacity figures and availability during specific months, planners should raise a detailed enquiry through Spalba to receive a venue-specific response.

Taj City Centre New Town operates fully in-house banquet catering managed by the hotel's culinary team, a standard feature of Taj-brand hospitality. Menus span Indian regional cuisines, Continental, Asian, and live counter formats. Customised Jain, vegetarian, and allergen-sensitive menus are available on request. Alcohol service is provided in compliance with West Bengal excise regulations. External catering vendors are not permitted for ticketed events, as is standard Taj policy.

The hotel's conference and banquet spaces are equipped with professional-grade PA systems, LED display screens, high-speed Wi-Fi connectivity, and projection setups. A dedicated in-house audiovisual and events technology team supports corporate conferences, product launches, and MICE programmes. Planners requiring specialised rigging, LED stage walls, or hybrid-event streaming infrastructure can arrange these through approved technical vendors coordinated by the hotel's events team.

Taj City Centre New Town Kolkata offers a curated inventory of well-appointed rooms and suites across several categories, consistent with Taj Hotels' luxury positioning. Outstation delegates and wedding guests benefit from negotiated group room blocks when bookings are coordinated through the hotel's events or reservations team. Planners are advised to confirm room block availability and group rates early, particularly for peak season events between October and February.

Netaji Subhas Chandra Bose International Airport is approximately 10 to 12 kilometres from Taj City Centre New Town in the Rajarhat–New Town locality, making the hotel one of the closer luxury conference properties to Kolkata's airport. Travel time is typically 20 to 35 minutes depending on traffic. This proximity is a practical advantage for MICE groups with participants arriving from multiple cities across India.

The property offers valet parking services and dedicated parking facilities for event guests, which is standard for a Taj Hotels property of this category. For large-scale events where guest vehicle volumes are high, the hotel's events coordinator can advise on overflow parking arrangements in the surrounding New Town business district. Planners should confirm parking capacity and valet logistics when finalising the event operations brief.

As a contemporary luxury hotel built in compliance with Indian building standards, Taj City Centre New Town provides lift access to all event floors, ramp access at key entry points, and accessible restroom facilities. The property's ground-floor pre-function areas also support wheelchair mobility. Planners coordinating events with differently-abled delegates are advised to notify the events team in advance to ensure seating and movement arrangements are specifically managed.

For large weddings and corporate conferences at this premium New Town event hotel, planners typically secure dates six to twelve months in advance, particularly for the October-to-February peak season. Smaller meetings and social gatherings may be arranged with shorter lead times subject to availability. Submitting an enquiry through Spalba initiates a direct dialogue with the property's events team, enabling planners to confirm dates and receive a formal proposal efficiently.

Once an enquiry is submitted on Spalba, it is routed directly to the hotel's events and sales team who respond with a customised proposal covering space availability, menu options, technical requirements, and pricing. Spalba's platform enables planners to compare proposals, access floor plan references, and manage communication in one place. This structured process reduces back-and-forth and accelerates decision-making for time-sensitive bookings.

Cancellation and rescheduling terms at Taj City Centre New Town are governed by the individual event contract signed at the time of booking confirmation. Industry-standard Taj Hotels policy typically involves tiered cancellation charges based on proximity to the event date and the value of the confirmed booking. Planners are strongly advised to review all contractual terms carefully before signing and to clarify force-majeure and rescheduling clauses with the hotel's events team directly.

Taj Hotels properties of this category assign a dedicated wedding coordinator to each confirmed booking, providing end-to-end support across ceremonies, receptions, and ancillary functions. The hotel's in-house team manages banquet logistics, menu design, and coordination with the couple's external décor and entertainment vendors. For multi-function Bengali and North Indian weddings, the property's experience hosting culturally specific rituals and multi-day celebrations is a practical differentiator worth discussing during the enquiry stage.

The hotel is equipped to host multi-day MICE programmes combining plenary conference sessions, breakout workshops, gala dinners, and team-building activities within a single property. Dedicated event managers handle scheduling across multiple spaces to avoid operational conflicts. Corporate clients benefit from consolidated billing, GST-compliant invoicing under a single hotel folio, and the Taj's established vendor network for production, entertainment, and technical requirements in Kolkata.

As a registered entity under India's GST framework, Taj City Centre New Town issues fully GST-compliant tax invoices for all corporate event and accommodation bookings. Companies can claim applicable input tax credit on eligible event expenditure. Finance and procurement teams booking through Spalba should share their GSTIN at the enquiry stage so it is incorporated correctly into the hotel's billing documentation from the outset, avoiding amendment delays post-event.