Billing & Claim Department

The department is situated within the Birat Medical College Teaching Hospital campus in Tankisinuwari, Morang District, Nepal. Patients are advised to check with the hospital's reception or information desk for precise directions to the billing counter, as internal layouts can vary.

The department manages billing for a wide range of hospital services, including outpatient consultations, inpatient admissions, diagnostic tests, surgical procedures, and pharmacy charges. Bills are generated to reflect the specific services each patient has received across the hospital's various departments.

Yes, the Billing & Claim Department assists patients covered under health insurance policies or government health schemes with the preparation and submission of claim documentation. Staff guide patients through the required paperwork to help ensure claims meet insurer or authority requirements.

The department works to facilitate cashless treatment for patients covered by empanelled insurance companies, coordinating directly with the relevant insurer. Patients should confirm whether their specific insurance provider is empanelled with Birat Medical College Teaching Hospital before admission.

Patients seeking reimbursement should visit the Billing & Claim Department with their itemised bill, relevant medical documentation, and insurance policy details. The department's staff will guide them through the claim submission process and help ensure all necessary paperwork is in order.

Patients who notice an error or discrepancy in their bill are encouraged to visit the Billing & Claim Department directly and present their concerns to the staff. The team is responsible for reviewing and rectifying billing inaccuracies and will assist in resolving the issue.

The department generally operates during the hospital's standard administrative working hours. Patients are advised to confirm the current timings by contacting Birat Medical College Teaching Hospital directly, as hours may be subject to change.

Patients with language-related concerns should reach out to the department or the hospital's reception desk for assistance. It is recommended to confirm language support availability directly with the hospital administration before visiting.

Patients can contact Birat Medical College Teaching Hospital through the official website at bmcteachinghospital.com or by calling the hospital's main contact number to be directed to the billing unit. Reaching out in advance is particularly useful for patients with insurance queries or those planning elective procedures.

Yes, the department serves both inpatients admitted to the hospital's wards and outpatients visiting for consultations or diagnostics. Family members or authorised representatives of admitted patients may also approach the department on their behalf.

Patients should typically bring their insurance policy card or details, a government-issued identity document, their hospital registration or patient ID, and any relevant medical reports or discharge summary. The specific documents required may vary by insurer, so patients are encouraged to confirm requirements with the department beforehand.

Birat Medical College Teaching Hospital in Tankisinuwari draws patients from across eastern Nepal, including Biratnagar and surrounding districts of the Morang region. The Billing & Claim Department is equipped to assist all patients registered at the hospital, regardless of their home district.

The department can provide an itemised bill that lists the individual charges for each service a patient has received, including consultations, investigations, procedures, and medicines. Patients may request this breakdown at the billing counter during operational hours.

For unresolved billing concerns, patients should first speak with the Billing & Claim Department staff and, if needed, request to escalate the matter to the hospital's administrative management. Contact details for the hospital administration are available on the official website at bmcteachinghospital.com.