Grand Ballroom

Exact capacity figures depend on the seating layout chosen — theatre-style, banquet rounds, cocktail-standing, or a combination. The palace's events team will be the most reliable source for confirmed numbers based on your specific setup requirements. It is advisable to reach out directly with your expected guest count so they can recommend the most appropriate configuration.

Yes, the Grand Ballroom sits within a genuine heritage palace and retains period-inspired design elements including ornamental detailing, grand entrance points, and soaring ceilings that reflect the building's historical character. These original features are a key part of what distinguishes the space from a conventional banquet hall. The property has been updated to meet modern event standards while preserving its architectural integrity.

Yes, WelcomHeritage Shivavilas Palace is part of the WelcomHeritage collection, which is managed under the ITC Hotels umbrella. This affiliation means guests and event planners benefit from the service standards and operational infrastructure of a major hospitality group, while the distinctive character of the individual palace property is preserved.

The palace has an in-house catering team experienced in both traditional Indian menus and multi-cuisine spreads, providing hosts with flexibility in structuring the dining experience for their guests. Whether the occasion calls for a formal sit-down banquet or a more relaxed cocktail-and-canapé reception, the team can tailor menus accordingly. Specific menu packages and dietary accommodation should be confirmed with the events team at the time of booking.

Policies on external vendors vary by property and event type. Given that WelcomHeritage Shivavilas Palace has its own in-house catering and event services, any arrangements involving outside caterers or preferred vendors should be discussed directly with the palace's events coordinators before finalising a booking.

The palace has dedicated event coordinators who work with planners from initial inquiry through to day-of management. They assist with layout consultations, vendor coordination, and logistics planning to ensure the event runs smoothly without disrupting the ambience of the heritage setting. Early engagement with the coordination team is recommended for large-scale events such as weddings.

The wider palace grounds include complementary spaces that can be used for pre-function gatherings, outdoor photo opportunities, and overflow seating arrangements. This makes it possible to plan multi-area events where guests move between the ballroom and other parts of the property. The events team can map out a full-property layout to suit the flow of the occasion.

The Grand Ballroom is equipped with audio-visual infrastructure and professional lighting rigs suitable for corporate presentations, live performances, and ceremonial events. The palace has updated its technical facilities to meet contemporary event requirements while maintaining the heritage aesthetic of the space. Specific AV specifications and any additional technical requirements should be confirmed with the events team.

The heritage palace setting — with its ornate interiors, grand staircases, period-inspired décor, and palace grounds — provides a distinctive backdrop for wedding photography and videography that is difficult to replicate in a purpose-built venue. Many couples choose Shivavilas Palace specifically because the architecture gives images a timeless quality. Coordination for photography access and preferred positions on the day can be arranged with the events team.

As a heritage hotel property, WelcomHeritage Shivavilas Palace offers on-site accommodation, which is a significant advantage for multi-day celebrations such as destination weddings or corporate retreats. Guests attending Grand Ballroom events can stay within the palace itself, enhancing the overall experience. Room availability and group booking rates for event guests should be discussed with the reservations team.

Pricing for Grand Ballroom events is customised based on guest count, event type, catering requirements, duration, and any additional services required. The most efficient way to receive an accurate quote is to contact the palace's events team directly via the official WelcomHeritage website or by phone, with details of your event date, expected guest numbers, and preferred format. Packages can typically be tailored to suit different budgets and occasions.

Heritage palace ballrooms with distinctive character tend to be in high demand for weddings and milestone events, particularly during peak celebration seasons in India. Booking as early as possible — ideally several months in advance for weddings or large corporate events — is advisable to secure preferred dates. The palace's events team can advise on current availability upon direct inquiry.

As a palace property with its own grounds, on-site parking is generally available for event guests, though specific parking capacity and any arrangements for large-scale events should be confirmed with the venue directly. For events with a high volume of guests arriving by car, it is worth discussing parking logistics with the events team during the planning phase.

Cancellation and rescheduling terms are set out in the event booking agreement and may vary depending on the nature of the event, the lead time, and any deposits paid. As policies differ by booking, prospective hosts should review the terms carefully with the palace's events team before confirming. It is advisable to clarify force-majeure provisions and any flexibility clauses at the time of signing the contract.