CRYSTAL ROOM​

The property offers meeting and event facilities consistent with Swiss-Belresidences branded serviced residences, oriented toward corporate and business traveller needs. Specific named spaces, dimensions, and seating configurations are best confirmed directly with the venue. Planners can use the Spalba listing to send an enquiry and receive detailed floor plan information before committing to a booking.

Outdoor and rooftop event availability at Epic Tower Swiss-Belresidences Hanoi has not been publicly confirmed across verified sources. Planners looking for al fresco or terrace options for cocktail receptions or social gatherings are advised to clarify this directly with the property team via the Spalba enquiry form to get an accurate, up-to-date answer.

As a Swiss-Belresidences property, in-house food and beverage services are available to residents and event guests. The property caters to international and Vietnamese cuisine preferences in line with its hospitality brand standards. Planners booking corporate meeting packages or private functions should confirm menus, dietary options including vegetarian and Halal, and minimum spend thresholds directly through Spalba.

Epic Tower Swiss-Belresidences Hanoi is located in Dịch Vọng Hậu ward, Cầu Giấy district, on the western side of Hanoi's urban core. Noi Bai International Airport is approximately 30 to 35 kilometres away, typically a 40 to 60 minute drive depending on traffic. The district is well connected to Hanoi's business and embassy corridor along Cầu Giấy and Xuân Thủy roads.

The property is situated in Cầu Giấy district, which is served by Hanoi's urban road network. The Hanoi Metro Line 3 corridor, with stations in the Cầu Giấy area, provides additional connectivity for delegates travelling without private transport. Planners coordinating outstation or international delegate logistics should verify the nearest active metro station with the property team.

Parking availability at Epic Tower Swiss-Belresidences Hanoi, including capacity and valet service, is not confirmed across publicly available verified sources at the time of this listing. Event planners expecting a high volume of self-driving delegates should confirm parking arrangements, including any overflow options in the Dịch Vọng Hậu vicinity, directly with the venue via Spalba before finalising logistics.

For corporate meetings and business travel events at serviced residence hotels in Hanoi's Cầu Giấy district, a booking lead time of four to eight weeks is generally advisable for smaller gatherings. Peak periods around Tết, Q1 business conferences, and year-end functions see higher demand. Submitting an enquiry through the Spalba listing early secures provisional availability and allows the venue to prepare a customised proposal.

The venue team typically requires the event date, expected number of attendees, preferred room setup, catering requirements, AV and technical needs, and budget range to prepare a proposal. Planners can submit all of these details in a single structured enquiry through the property's Spalba page, which routes the request directly to the reservations or events team for a faster response.

Specific cancellation and refund terms for event bookings at Epic Tower Swiss-Belresidences Hanoi are not publicly detailed on verified third-party platforms. Policies for serviced residence properties in this category typically vary by event size and lead time. Planners are strongly advised to request written cancellation terms as part of the proposal stage when engaging via the Spalba enquiry form.

Epic Tower Swiss-Belresidences Hanoi's serviced apartment format supports multi-day corporate stays, making it suitable for small MICE programmes where delegates require longer-term accommodation alongside meeting facilities. The Swiss-Belresidences brand is positioned for extended-stay business travellers. Planners can use Spalba to request a combined accommodation and meeting room package tailored to multi-day conference formats.

Technical infrastructure details including projectors, screens, sound systems, and high-speed Wi-Fi availability at Epic Tower Swiss-Belresidences Hanoi are not comprehensively listed on publicly verified sources. Planners requiring specific AV setups for presentations, hybrid meetings, or video conferencing should confirm equipment availability and any third-party AV vendor permissions through the Spalba enquiry channel before the event date.

As a Swiss-Belresidences branded property focused on corporate and extended-stay guests in Cầu Giấy, Hanoi, the venue is primarily oriented toward business events rather than large-scale wedding receptions. Intimate social celebrations or private dinners may be accommodated depending on available facilities. Couples or social event planners should confirm suitability and any minimum spend requirements directly through the Spalba listing.

As an internationally branded hotel operating in Vietnam, Epic Tower Swiss-Belresidences Hanoi is expected to comply with Vietnamese tax regulations, including the issuance of VAT invoices for corporate bookings. Companies requiring red invoices for reimbursement or accounting purposes should specify this requirement at the enquiry stage. Confirming VAT invoice procedures through the Spalba contact form is recommended before signing any agreement.

Swiss-Belresidences properties typically assign a reservations or guest services contact to assist with event coordination. Whether a dedicated events manager is available on-site for full planning support, including vendor liaison and day-of coordination, should be confirmed with the property directly. Planners can initiate this conversation and ask about the level of coordination support through the property's Spalba enquiry page.