Elite Ballroom

The property features the Grand Ballroom as its primary event venue, supported by multiple breakout and meeting rooms across dedicated floor levels. Each space can be configured in theatre, banquet, classroom, or U-shape formats to suit conferences, gala dinners, and social events. Specific room dimensions and per-format seating figures are available on the Spalba listing for Sheraton Hanoi West.

Sheraton Hanoi West includes outdoor terrace and pool deck areas that can be activated for cocktail receptions, corporate sundowners, and pre-wedding functions. These open-air spaces are subject to Hanoi's seasonal weather conditions, particularly the wet season from May through October, so organisers are advised to confirm availability and contingency arrangements with the events team when planning outdoor setups.

As a full-service international hotel catering to corporate and social events in Hanoi, Sheraton Hanoi West operates an in-house culinary team offering Vietnamese, Asian, and international cuisine. Set menus, buffet packages, and customised plated dinners are available for events. The kitchen can accommodate vegetarian and dietary-specific requirements upon request. Alcohol service is available, subject to event package selections. Enquire via Spalba to receive a detailed F&B proposal.

The event spaces at Sheraton Hanoi West are equipped with built-in projection systems, screens, PA systems, and high-speed Wi-Fi connectivity suitable for corporate conferences and hybrid meetings. A dedicated on-site audio-visual and events support team assists with setup, testing, and in-event technical management. Organisers requiring specialised AV equipment such as LED walls or simultaneous interpretation booths can discuss options through the hotel events desk.

Sheraton Hanoi West offers a substantial inventory of guest rooms and suites, making it a practical choice for multi-day conferences and residential corporate retreats where delegate accommodation is required. Room block allocations for event groups can be negotiated directly with the hotel's sales team. Planners are encouraged to submit a group accommodation request alongside their event enquiry on Spalba to receive a consolidated proposal.

Sheraton Hanoi West is located in My Dinh 2, Nam Tu Liem, positioning it as a well-connected hotel for business events and conferences in western Hanoi. Noi Bai International Airport is approximately 25 to 30 kilometres from the property, typically a 30 to 45-minute drive depending on traffic. The hotel sits close to the My Dinh National Stadium precinct and major corporate offices clustered in the Nam Tu Liem business corridor.

The Hanoi Metro Line 2A (Cat Linh to Ha Dong) and the expanding metro network serve parts of Hanoi, though the nearest operational station to the My Dinh area may require a short taxi or ride-hailing transfer. Delegates travelling from central Hanoi typically use ride-hailing services or hotel shuttles. Planners should confirm current metro connectivity and hotel transfer options when coordinating delegate logistics.

Sheraton Hanoi West provides on-site parking facilities for event guests arriving by private vehicle, including valet parking services. The hotel's location in the My Dinh precinct, with broader road infrastructure compared to the Old Quarter, generally makes vehicle access more straightforward for large event groups. Specific parking capacity and valet charges can be confirmed with the hotel events team prior to the event date.

For large-scale hotel event bookings in Hanoi, particularly conferences, gala dinners, and weddings at Sheraton Hanoi West, advance booking of six to twelve months is strongly recommended, especially for peak periods including year-end corporate season (October through December) and Vietnamese wedding season. Submitting an enquiry through Spalba initiates a direct response from the property's events team, allowing planners to check availability and secure a provisional hold efficiently.

Once a planner submits an enquiry through the Spalba listing for Sheraton Hanoi West, the hotel's sales and events team responds with a tailored proposal covering space availability, F&B packages, accommodation blocks, and pricing. Following proposal acceptance, the hotel's standard booking contract, deposit schedule, and cancellation policy are issued directly. Spalba facilitates the initial connection; all contractual terms are finalised between the planner and the property.

Minimum food and beverage spend or package commitments typically apply to ballroom and large event space bookings at international hotels of this tier in Hanoi. Specific minimums at Sheraton Hanoi West depend on the space selected, the day of the week, and the season. Planners are advised to request a detailed breakdown of package inclusions and minimum commitment thresholds when engaging the events team through Spalba.

Sheraton Hanoi West caters to luxury weddings in Hanoi's western business district with dedicated wedding packages that typically include banquet coordination, menu customisation, floral and décor partnerships, and bridal suite arrangements. The hotel's events team works with couples through pre-event planning meetings to align setup, ceremony flow, and reception details. Couples can initiate their wedding enquiry directly through the Spalba listing to receive package options and available dates.

The combination of sizeable ballroom space, multiple breakout rooms, full-service accommodation, on-site dining, and business centre facilities makes Sheraton Hanoi West suitable for multi-day corporate conferences and MICE programmes. The hotel can structure day-delegate and residential delegate packages covering room blocks, all-day F&B, AV, and event coordination. Planners should specify the number of days, delegate count, and breakout requirements in their Spalba enquiry for an accurate proposal.

As an internationally branded hotel operating in Vietnam, Sheraton Hanoi West issues formal VAT-compliant invoices in accordance with Vietnamese tax regulations, which is essential for corporate clients requiring official financial documentation. Companies booking events can request proper tax invoices (hoa don) with their enterprise tax code. Planners coordinating cross-border or multinational corporate events should confirm billing currency and invoicing requirements with the hotel's accounts team at the contracting stage.