Elite Ballroom I + II

The ballroom is well suited to wedding banquets, corporate dinners, product launches, conferences, gala evenings, and large social celebrations. Its flexible layout and built-in audiovisual infrastructure make it equally functional for formal seated banquets and professional conference setups. The space is designed to adapt to both intimate and large-scale gatherings.

Sheraton Hanoi West offers in-house catering through its culinary team, with menu options covering Vietnamese, Asian, and international cuisines. Whether outside catering is permitted is subject to the hotel's current policy, which prospective clients should confirm directly with the events team when enquiring.

The Elite Ballroom I + II is equipped with built-in audiovisual infrastructure, including projection and sound systems, to support presentations and live entertainment. Additional technical requirements or upgraded AV setups can typically be arranged; the events team can provide details on available configurations.

Yes, pre-function areas adjacent to the ballroom provide space for cocktail receptions, registration desks, and networking before guests move into the main hall. This creates a well-organised event flow, particularly useful for conferences and wedding receptions with large guest lists.

The hotel is located in the Mỹ Đình 2 ward of Nam Từ Liêm district in western Hanoi. It sits near the Mỹ Đình National Stadium and the National Convention Centre of Vietnam, and is accessible from Nội Bài International Airport via major arterial roads. The area is also home to diplomatic offices, government institutions, and corporate headquarters.

Sheraton Hanoi West is accessible from Nội Bài International Airport via major arterial roads in western Hanoi. The precise driving distance and travel time can vary depending on traffic and route; it is best to confirm transfer options and estimated durations directly with the hotel.

The hotel is situated near the Mỹ Đình National Stadium, one of Hanoi's most prominent landmarks, and is also close to the National Convention Centre of Vietnam. This positions the venue within a well-known hub for large events and business travel in western Hanoi.

As a full-service hotel in Nam Từ Liêm, Sheraton Hanoi West is expected to offer on-site parking facilities for event guests. Specific details on parking capacity, charges, and any valet arrangements should be confirmed with the hotel prior to your event.

As a Sheraton hotel under the Marriott Bonvoy portfolio, the property offers hotel guest rooms that can accommodate out-of-town and international delegates. Groups booking the Elite Ballroom may be able to arrange a room block for attendees; the events or reservations team can provide details on group accommodation rates.

Yes, the Elite Ballroom I + II features adjustable lighting systems that allow the ambience to shift between a bright, professional setting for conferences and a warm, atmospheric environment for banquets or wedding receptions. The events team can work with clients to set lighting schemes appropriate to each occasion.

Prospective clients can contact the Sheraton Hanoi West events team directly through the hotel's official Marriott website or by reaching out to the property. The team will typically discuss event requirements, dates, and configuration preferences before preparing a tailored proposal. Pricing is customised based on event format, guest count, and services required.

Yes, Sheraton Hanoi West has dedicated event coordination staff who assist clients with planning, setup, and on-the-day management. This includes guidance on room configuration, catering menus, audiovisual needs, and scheduling of the pre-function and main event spaces.

Cancellation and rescheduling terms are typically governed by the hotel's event contract and can vary based on lead time, event size, and services confirmed. Clients should review these terms carefully at the time of booking and confirm the current policy directly with the Sheraton Hanoi West events team.

As a modern full-service hotel, Sheraton Hanoi West is expected to provide accessibility features in its public and event spaces, including the ballroom. Clients with specific accessibility requirements are encouraged to discuss their needs with the hotel directly to ensure appropriate arrangements are in place before the event.