Haiphong

Yes, because the Haiphong room sits alongside other event spaces on Pan Pacific Hanoi's meetings floor, it can be used as a breakout or pre-function area for delegates attending a larger conference in the hotel's main ballroom. This makes multi-stream event formats straightforward to coordinate within a single property. The events team can advise on how best to combine spaces for a given programme.

Catering at Pan Pacific Hanoi is managed entirely in-house by the hotel's culinary team. Event organisers can select from a range of menus spanning working-lunch buffets, coffee break packages, and formal plated dinners. Specific menu options and dietary accommodations are best discussed directly with the hotel's events team when planning the event.

Pan Pacific Hanoi provides audiovisual support as part of its event services, in keeping with the standards expected of a five-star hotel. The exact inventory of in-room AV equipment — including screens, projectors, microphones, and connectivity — should be confirmed with the events team when making an enquiry, as configurations may vary depending on the setup requested.

Pan Pacific Hanoi is approximately 40 kilometres from Nội Bài International Airport. The journey typically takes around 45 minutes by taxi or private transfer, though travel times can vary with Hanoi traffic conditions. The hotel can arrange airport transfers for guests and event delegates on request.

Pan Pacific Hanoi sits directly on Yên Phụ road at the edge of West Lake — Hồ Tây — which is Hanoi's largest lake. This lakefront setting gives the property a distinctive sense of openness within the city. Guests arriving for events at the Haiphong room will find the surroundings notably calm compared to the denser Old Quarter area.

Pan Pacific Hanoi is located on Yên Phụ road in the Ba Đình district, a short drive from the Old Quarter. Taxis and ride-hailing services are readily available throughout Hanoi and offer a convenient way to reach the hotel. The hotel's prominent position on Yên Phụ makes it easy to locate and accessible from all major parts of the city.

Pan Pacific Hanoi offers on-site parking for guests and event attendees. Those driving to an event in the Haiphong room should find the hotel straightforward to reach given its location on Yên Phụ road. For specific parking arrangements or large group arrivals, it is advisable to inform the events team in advance.

Yes, Pan Pacific Hanoi is a full-service hotel with a substantial number of guest rooms and suites, making it possible to house event delegates entirely on-site. This is particularly useful for multi-day corporate programmes or destination events where out-of-town guests are attending. Room block arrangements for event groups can be discussed with the hotel's events and reservations teams.

Specific capacity figures for the Haiphong room depend on the seating configuration — theatre, classroom, boardroom, banquet, or reception-style arrangements each yield different guest numbers. For verified capacity details tailored to your event format, the Pan Pacific Hanoi events team is the right point of contact and can provide a full room specification sheet.

Enquiries for the Haiphong room can be submitted through the Pan Pacific Hanoi events team via the property's official website at panpacific.com or by contacting the hotel directly by phone or email. The team will typically respond with availability, pricing, and a tailored proposal based on the event's date, format, and requirements.

Pan Pacific Hanoi's events team coordinates décor and styling as part of the hotel's event services, and they can advise on approved vendors and any guidelines around external suppliers. Whether outside decorators are permitted and under what conditions is a detail best clarified with the hotel directly when planning the event.

Pan Pacific Hanoi provides end-to-end coordination support through its events team, which works with clients on layout, catering, AV, and run-of-show logistics. A dedicated coordinator is typically assigned to each event to ensure smooth execution from planning through to the day itself. This is a standard feature of the hotel's events offering and reflects the broader Pan Pacific service standard.

The Haiphong room is well suited to time-sensitive corporate events, including product briefings and executive presentations that require precise scheduling. Pan Pacific Hanoi's events team is experienced in managing events with detailed run-of-show requirements, and the hotel's professional infrastructure supports reliable AV, catering, and service delivery. Planners with specific timing needs are encouraged to share their programme in detail during the planning stage.

Pan Pacific Hanoi's Yên Phụ location puts guests within easy reach of several of Hanoi's most significant sites, including the Temple of Literature, the Ho Chi Minh Mausoleum complex in the Ba Đình district, and the city's historic Old Quarter. West Lake itself, right on the hotel's doorstep, is a popular spot for an early morning or evening stroll. These surroundings make Pan Pacific Hanoi an appealing base for international delegates combining their event with time to explore the city.