Hanoi and Haiphong

The rooms are oriented primarily toward corporate and business events, including meetings, training workshops, product briefings, and small-to-mid-scale conferences. They can also be configured for social occasions such as intimate cocktail receptions or private dinners where a grand ballroom setting would be too large. The combined or split layout adds versatility for mixed-format programs.

Exact capacity figures for each room and the combined configuration depend on the seating layout chosen — theatre, classroom, boardroom, or banquet style — and should be confirmed directly with the Pan Pacific Hanoi events team. The team can provide layout diagrams and capacity charts tailored to a specific event format.

Pan Pacific Hanoi manages food and beverage through its in-house catering team, consistent with the culinary standards maintained across Pan Pacific properties in the Asia-Pacific region. Event organisers work with a single point of contact from initial planning through to event delivery, which includes menu customisation and service coordination. Specific menus and dining packages can be discussed during the planning process.

Pan Pacific Hanoi offers audiovisual and technical support services for events held within the hotel's function spaces. Organisers should liaise with the events team to confirm which equipment is built into the rooms and what additional setups — such as staging, projection, or conferencing systems — can be arranged. Requirements are best discussed during the site inspection or initial booking consultation.

These rooms work well as breakout or syndicate spaces alongside a larger event held in Pan Pacific Hanoi's other function areas, such as the Grand Ballroom. Their proximity to the hotel's broader meeting and banquet facilities means delegates can move between spaces conveniently. The events team regularly coordinates multi-room programs and can assist with scheduling and flow.

Pan Pacific Hanoi is situated on Yên Phụ street along the southern bank of West Lake, one of Hanoi's most recognised and scenic landmarks. The location connects readily to the Old Quarter, the French Quarter, and the city's central business and diplomatic districts. It is accessible from Nội Bài International Airport via the expressway linking the airport to the city centre.

Pan Pacific Hanoi provides parking facilities for guests arriving by private vehicle. Organisers expecting a significant number of guests driving to the venue are encouraged to discuss parking logistics with the events team in advance. The hotel's front-of-house staff can assist with coordinating arrival arrangements for group events.

The Pan Pacific Hanoi front-of-house and events teams are experienced in managing transport logistics for group arrivals, including those travelling from Nội Bài International Airport or from various points across Hanoi. Transport coordination options can be discussed as part of the overall event planning process. Organisers should raise specific requirements early so arrangements can be confirmed in time.

Pan Pacific Hanoi is a full-service luxury hotel, so overnight accommodation is available for delegates or guests attending events in the Hanoi and Haiphong rooms. Group room block arrangements and preferential rates for event attendees can typically be discussed with the hotel's events and reservations teams. Availability is subject to the hotel's overall occupancy at the time of the event.

Pan Pacific Hanoi's lakeside setting means the property benefits from the natural environment surrounding West Lake, and the hotel's design incorporates this outlook. Specific details about natural light in the Hanoi and Haiphong rooms — including window placement and the extent of any views — are best confirmed with the events team during a site visit. A site inspection is recommended for organisers to whom natural light is a priority.

The Hanoi and Haiphong rooms take their names from two of Vietnam's most significant cities, giving the spaces a local character within the Pan Pacific Hanoi hotel's internationally-oriented setting. This naming convention is consistent with the hotel's position as a flagship property in the Vietnamese capital. It also makes wayfinding and communication straightforward for event organisers managing multi-room programs.

Bookings for the Hanoi and Haiphong rooms are managed through Pan Pacific Hanoi's dedicated events team, who handle inquiries from initial contact through to contract and final coordination. Lead times vary depending on the scale of the event and the date required, so early contact is advisable — particularly for peak periods or events requiring multiple hotel spaces simultaneously. The events team can advise on availability and the steps involved in securing a date.

Pan Pacific Hanoi's events team works with organisers to tailor room layouts, table arrangements, and décor elements to suit a specific event theme or brief. Details about what can be arranged in-house versus what may require external suppliers should be discussed during the planning phase. A dedicated events coordinator typically guides organisers through the available options.

Site visits to the Hanoi and Haiphong rooms can be arranged through Pan Pacific Hanoi's events team, and are strongly recommended for organisers evaluating the space for the first time. A visit allows the team to walk through layout options, technical capabilities, and catering logistics in person. Prospective clients should contact the hotel directly to schedule a convenient time.