West Lake

The property features indoor ballroom and meeting room options as its primary event infrastructure. Planners considering outdoor elements such as terrace or poolside setups should confirm current availability and capacity directly through the Spalba enquiry form for Pan Pacific Hanoi, where the events team can advise on setup options based on the specific date and event format requested.

The Grand Ballroom at Pan Pacific Hanoi can seat up to 500 guests in a banquet configuration, making it one of the larger luxury hotel event spaces in the Tay Ho district of Hanoi. For cocktail or reception-style events, the standing capacity may differ. Use the Spalba listing to submit a detailed headcount and receive a tailored floor plan proposal from the venue.

Pan Pacific Hanoi operates a fully in-house catering model through its own culinary team, a key advantage for hotel MICE catering in Hanoi. Menus span international cuisines with the option to incorporate Vietnamese specialties. The team can accommodate dietary requirements including vegetarian, vegan, and allergen-specific requests. Alcohol service is available and subject to event-specific licensing and package agreements confirmed at the time of booking.

The property's event spaces are equipped with professional audiovisual infrastructure including projection systems, LED screens, PA systems, and high-speed Wi-Fi connectivity. A dedicated in-house technical crew supports setup, live operation, and breakdown. Planners organising conferences or product launches can request a detailed AV specification sheet through the Spalba enquiry channel to verify equipment against their specific technical requirements.

Pan Pacific Hanoi features 261 guest rooms and suites, making it a strong choice for multi-day residential conferences and corporate retreats where delegate accommodation is a priority. Room categories range from standard deluxe rooms to premium suites with West Lake views. Block booking arrangements for event groups can be coordinated through the venue's events team and initiated via the Spalba platform.

Pan Pacific Hanoi is located in the Yen Phu area along the West Lake shoreline, approximately 35 to 40 kilometres from Noi Bai International Airport, with a typical transfer time of 45 to 60 minutes depending on traffic — a practical consideration for corporate event venues near Hanoi's central districts. The hotel offers airport transfer services that can be arranged for delegate groups through the concierge team.

The property is situated in the Yen Phu neighbourhood along West Lake, north of Hanoi's Old Quarter. Hanoi's metro network is still expanding, and the nearest operational lines may require a connecting taxi or ride-hailing service for the final leg to the hotel. Delegates travelling within central Hanoi typically use taxis or app-based transport, which are readily available from key hubs city-wide.

Pan Pacific Hanoi provides on-site parking facilities for event guests, with valet service available. Planners hosting large-scale banquets or conferences should confirm total parking capacity relative to expected guest numbers by submitting an enquiry through Spalba, where the events team can advise on overflow arrangements and any applicable parking charges for the specific event date and format.

For luxury hotel event bookings in Hanoi, especially weddings and large conferences at Pan Pacific Hanoi, securing a date 6 to 12 months in advance is strongly recommended during peak seasons such as the October-to-March dry season. Corporate bookings with smaller headcounts may have greater flexibility. Submitting an enquiry through Spalba initiates direct contact with the Pan Pacific Hanoi events team to check real-time availability.

Once an enquiry is submitted via the Spalba listing for Pan Pacific Hanoi, the platform routes the request directly to the property's events team. A dedicated coordinator typically responds with a proposal covering space availability, preliminary pricing, catering options, and AV inclusions. Spalba's messaging interface allows planners to compare proposals and manage communication without switching between multiple platforms or contact channels.

Detailed per-plate pricing and event package rates are not published publicly by Pan Pacific Hanoi, which is standard practice for five-star hotel event venues. Pricing is customised based on headcount, menu selection, AV requirements, room configuration, and event duration. Planners can request a formal quotation through the Spalba enquiry form, which prompts the relevant details needed for an accurate proposal.

Pan Pacific Hanoi provides a dedicated events and wedding coordination team that supports couples through venue selection, menu tastings, décor briefings, and day-of logistics — a key differentiator among West Lake luxury wedding venues in Hanoi. The Grand Ballroom's capacity and the hotel's 261-room accommodation inventory make it well suited to multi-function wedding programmes. Initial planning conversations can begin through a Spalba enquiry.

Pan Pacific Hanoi's suite inventory includes premium accommodations that can serve as bridal preparation spaces, offering elevated interiors and views over West Lake. Specific suite availability for wedding-day use should be confirmed with the events team at the time of booking. Planners can note this requirement directly in the Spalba enquiry form to ensure it is factored into the overall event proposal from the outset.

As a globally affiliated five-star hotel brand, Pan Pacific Hanoi issues formal tax-compliant invoices in accordance with Vietnamese tax regulations, including VAT documentation required for corporate reimbursement and MICE procurement processes. Companies requiring formal billing, purchase order alignment, or multi-event invoicing arrangements should specify these requirements when submitting a corporate event enquiry through the Spalba platform for structured follow-up.